For the fifth year in a row, we invited Salesforce admins, consultants, and users from across the world to participate in our admin survey. The hundreds and hundreds of responses were not only overwhelming, but shed light on the habits of admins and their data. Check out the results below. Don’t forget to share with […]
Faced with thousands of duplicate records polluting their Salesforce® org, resulting in confusion and a million dollars of lost revenue per year, Docker Inc. needed a solution to their bad data problem. Sales team members had stopped relying on the CRM, marketing automation systems and campaigns were ineffective and practically nonexistent, and an accurate view […]
Call this the times of “Me! Me! Me!” or blame it on Millennials, but according to experts, delivering a personalized customer experience will be the determining factor in who wins (and retains) customers in 2016. Stop to think about how personalized the world that you interact with on a daily basis has become. Facebook acts […]
Nothing can put a bigger dent in the reliability and usability of your Salesforce data faster than duplicate, incomplete, inaccurate and out-of-date information. Luckily as a Salesforce user or admin, you have many options when it comes to a data cleansing app, but not all are created equally. Make sure the tool you invest in […]
During Dreamforce’s 2015 Women’s Innovation Panel, several powerful women shared what they believed are the reasons why the presence of women in technology is lacking and what we can do about it. One of those speakers was YouTube CEO, Susan Wojcicki. Susan shared the important role technology plays in her career, its future, and how […]
